Check out how IVS and Aspect delivered the winning ticket for the Lottery. Download the Idaho Lottery Case Study now.
Integrated Voice Solutions (IVS) migrates Regional Water’s IVR system to Convergys’ open-standards based Intelligent Voice Portal platform, less than 30% of the time and 35% of the cost that would have been
required to rewrite the company’s existing IVR applications.
Download the Regional Water Authority Case Study today or contact IVS for your Free Migration Cost Analysis.
]]>A slower than expected economic recovery in the U.S. has contributed to companies making “offshoring” a key part of their overall corporate strategy. However, the moment stateside management takes its eye off the ball is usually the moment when the benefits vanish and the surprises appear.
We’ve documented their experiences – the good, the bad and the hidden – and share our assessments with you in this “Top 10” hit list of considerations when making the critical choice to go offshore. We hope you’ll take a moment to download and, as always we welcome your feedback. As offshore outsourcing evolves in the marketplace, so too do the challenges. The downsides to offshore software development can be boiled down to one of three core areas: greater management overhead, under-skilled staff or language/cultural issues.
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Organizations have invested millions of dollars into legacy IVR application development. Many fear that moving to a new platform will mean making that investment all over again.
Not So Anymore.
VXML is the most frequently adopted development standard in the telephony industry today. When using an automated migration tool like Arca+to convert from legacy IVR platforms, you have the opportunity to:
- Use an IVS preferred program to save an average of 46% on the cost of ownership of your new IVR platform
- Reduce project duration by an average of 54%
- Minimize business disruption while deploying industry-leading IVR technology
See For Yourself!
Download our migration analysis datasheet to find out what IVS clients already know about how much time and money they will save migrating their legacy IVR systems.
Or contact IVS to schedule your own free, no-obligation migration cost analysis!
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Updating to a new IVR solution usually means completely rewriting existing applications in order to run on the new platform—an expensive, time consuming and disruptive endeavor.
Not so for Zenith American Solutions. Using the Arca+ automated migration tool, Integrated Voice Solutions (IVS) quickly and easily converted application functions and logic exactly as they existed, saving time, effort and money.
Download this Case Study and Learn How:
- IVS migrated Zenith American’s IVR system to a modern, open standards-based platform in less than 30% of the time and for 35% of the cost.
- Applications were easily deployed to leverage the latest technologies and channels Zenith American’s customers already use.
- Zenith American Solutions is now positioned to control annual IVR maintenance and support charges.
Download the Zenith American Case Study today or contact IVS for your Free Migration Cost Analysis.
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Road Ends
Commoditization of the IVR market has driven many IVR platforms toward an end-of-life condition. End of support forces enterprises to purchase new IVR platforms and redevelop their applications. The move to new technology was a risky proposition. Excessive migration cost prohibited moving to more advanced technology. Businesses were, therefore, stuck.
Bridge the Gap
Our new whitepaper, Considerations When Migrating Legacy IVR Applications, reveals facts about selecting new technology and taking the correct approach toward application migration.
Whether you are considering open standards, hosted or managed solutions, VoIP or TDM, you will find a useful and unbiased discussion of the options available today.
Take Control
Our whitepaper will help you better understand how you can implement new technology while:
- Speeding delivery of your migration by four times;
- Cutting the cost of migration in half;
- Minimizing disruption to your business.
Arca+ automates the conversion from end-of-life IQTalk and Edify EVIP platforms to new Convergys Interaction Composer, Voxeo Prophecy, VoiceObjects, and other VXML based platforms. By leveraging Arca+, our clients reduce the cost of moving to new technology by at least 50% and they do it in 25% of the time.
No matter where you are in the project life cycle, download our whitepaper today and benefit from a better understanding of how you can achieve your objectives for less money, less risk and in less time.
]]>Consolidation of IVR vendors has pushed many platforms into an End-of-Life condition. If they are “not quite dead yet,” they are heading there. And as time continues and technology improves, there are more coming.
Same old results…
Choosing a vendor can be as predictable as a craps game. You are faced with spending vast sums of hard earned capital in redeveloping applications on your new platform just to stand still. Then you need to spend even more to leverage this new technology to advance your business goals.
Which vendor should you select to avoid being back in this situation again? No matter which vendor you choose, your dice and makes your applications platform independent. With Arca+ you have future proofed your applications, added flexibility, and driven down cost.
Take your best shot.
The next step is a free, no–obligation evaluation of your application. This can be done remotely or onsite at your convenience. It’s your roll.