Integrated Voice Solutions (IVS) designed and developed a flexible yet robust telephone, self-service solution for Idaho Lottery utilizing industry-leading CXP Pro from Aspect. Check out how IVS and Aspect...read more

Case Study:  South Central Connecticut Regional Water Integrated Voice Solutions (IVS) migrates Regional Water’s IVR system to Convergys’ open-standards based Intelligent Voice Portal platform, less than 30% of the time and...read more